Child Protection Response Services and Temporary Shelter Integrated into the “108 Child Helpline Service Centre”

Government meeting was decided to integrate the “Child Protection Response Services and Temporary Shelter” into the “108 Child Helpline Service Centre” under the General Authority for Child and Family Development and Protection in December 17, 2025. The unified service will operate as the “108 Child Emergency Assistance and Protection Centre.”

The integration aims to streamline government service delivery, improve efficiency, address human resource shortages, and expand outreach to the public.

The 108 Child Emergency Assistance and Protection Centre will operate under the General Authority for Child and Family Development and Protection. The Minister of Family, Labour and Social Protection will approve the updated regulations, organizational structure, and staffing levels.

As a result, the hotline will operate at full capacity, enabling the provision of rapid child protection assistance and services, ensuring the safety of children in high-risk situations, improving identification and response, offering counselling and information, and strengthening the accessibility and quality of efforts to protect children’s rights and best interests.