The Action Program of the Government of Mongolia for 2016-2020 set out objectives to “Create a legal environment for ensuring prompt and bureaucracy-free delivery of public services and enhance citizen’s rights” (Section of 5.2.7) and to “Improve the activities of state archives and documentation filing through transferring 30 percent of archive documents to digital format, introducing digital signature in state documentation and creating an integrated system of information” (Section 5.4.11). The Ministry of Labour and Social Protection (MLSP) aims to make social protection services more efficient and transparent by improving information technology in the sector of social insurance and welfare under “Additional Financing of Food and Nutrition Social Welfare Project” financed by Asian Development Bank (ADB).
One of the main purposes of the L3086-MON: “Additional Financing of Food and Nutrition Social Welfare Project”, implemented by the Ministry of Labor and Social Protection (MLSP), is to reform social welfare and strengthen social protection including capacity building human resources at all level through various activities. The Family, Child and Youth sector employs a total number of 800 employees, Child Rights Inspectors. Training and upgrading of the Family, Child and Youth human resources will contribute to capacity building of the qualified and professional public servants, and through them, to deliver transparent, prompt, accessible and non-bureaucratic services for the citizens. In this regard, this consulting service is needed to recruit the consulting firm to build the capacity of human resources of the field.